BookDoc is looking for strategic partnerships for an expansion plan
Kuala Lumpur, Malaysia, June 15, 2021 / PRNewswire / – With the COVID-19 pandemic imposing social distancing as the new norm, there has been a clear shift in the methods by which people seek health services. While before, physical consultations have always been considered superior, many now accept digital or virtual options as an alternative to obtaining quality health services while minimizing their risk of infection with COVID-19.
BookDoc, an award-winning company currently present in 5 countries (Malaysia, Singapore, Indonesia, Hong Kong and Thailand) and 20 Cities, is a digital health platform offering its users a complete, end-to-end healthcare solution at their fingertips. It prides itself on being one of the few profitable start-ups, having made profits for 2 or 3 years since its creation 6 years ago in 2015. In the current landscape, BookDoc is therefore now seeking to forge new partnerships strategic or to explore investment opportunities with major local or international partners, in particular with players or conglomerates involved in the finance (insurance and banking) and health (hospital groups and chains of clinics) sectors. With the addition of valuable new partnerships, BookDoc intends to reach greater heights in bringing its healthcare solutions to the regional and international arena.
BookDoc has received numerous awards both nationally and internationally – it is the only company to Malaysia and health technology company at Asia listed in the 2019 CNBC Upstart 100 list and has won numerous awards and accolades since its inception in 2015, most recently winning the Healthcare Fintech Alliance (HFA) Innovation Challenge, Asia, a competition jointly organized by Pfizer, Alibaba and Fintech Academy to recognize and reward outstanding healthcare technology companies in Asia; and entry into the Malaysian Book of Records for largest participation in its virtual BookDoc Merdeka (Independence Day) race. BookDoc was also selected as one of the 50 Digitization Achievements in ASEAN, won the ASEAN Business Awards 2019 (Thailand) and 2020 (Vietnam), has won the Frost & Sullivan Awards for 4 consecutive years, including being named one of the region’s most innovative health technology startups, and has been featured on major news portals such as Forbes , Fortune, Bloomberg, Bain Research Report and Newsweek.
BookDoc also benefits from a solid experience in terms of partnerships in Malaysia, often collaborating with non-governmental organizations and academic institutions, as well as with many ministries and agencies of local government. During the COVID-19 outbreak in 2020, BookDoc took swift action by partnering with the Malaysian Ministry of Health (MOH) to provide its COVID-19 digital mobile platform, including the following:
Free virtual health notices to the public;
Uberisation of the order for the Covid-19 screening test;
Webinars with medical experts from the Department of Health, including live sessions where viewers can interact with speakers as well as recordings of previous sessions for those who missed them live; and
An online appointment system for over 600 government health clinics (Klinik Kesihatan) and virtual clinic services (especially for follow-up cases) to enable teleconsultations when in-person consultations are not required, so avoid clutter and social distancing.
In addition to tackling COVID-19, BookDoc has also continued to advocate for public health and general well-being through its collaboration with the Department of Health and other strategic partners including Johnson & Johnson, Pfizer and University Malaya to introduce its mQuit service to encourage Malaysian smokers to quit. and to help smokers come into contact with various establishments and health professionals. BookDoc has also been approved by several ministries, including the Ministry of Science, Technology and Innovation (MOSTI) and the Ministry of Youth and Sports (KBS) on various issues, and also has a long-standing partnership date with the Employee Social Security Organization (SOCSO) on the Activ @ Work initiative to encourage physical fitness among civil servants and employees. He has also been active in taking private corporate social responsibility (CSR) initiatives, including collaborating with Special Olympics, National Kidney Foundation Malaysia and National Cancer Society Malaysia.
Currently, BookDoc offers 7 comprehensive functionalities covering all healthcare, namely Search & Book (an online booking platform perfectly integrated with navigation, transport and accommodation applications), Activ (users can earn rewards and discounts redeemable at over 5,200 offline and online locations), Marketplace (a premium e-commerce platform with a variety of health services at discounted prices), Tele-Consult (users can choose to have a virtual consultation by SMS or video with a healthcare professional), Events & News (information on the latest health updates and events in the user’s space), Health Coaching (users can contact BookDoc’s internal nutritionists and dieticians for dietary advice in order to achieve desired goals) and Employee Benefits (a digital platform allows both employers to manage medical and flexi benefits).